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Tour Policies
Cancellation Policy
- Free cancellation up to 24 hours before the tour
- 50% refund for cancellations 12-24 hours before
- No refund for cancellations less than 12 hours before
- Emergency cancellations may be considered case by case
- Weather-related cancellations are fully refundable
Modification Policy
- Free modifications up to 48 hours before the tour
- Subject to availability for date changes
- Price differences may apply for package changes
- Contact us for assistance with modifications
- Group size changes allowed with advance notice
Safety & Requirements
- Valid ID required for all participants
- Health restrictions may apply to certain tours
- Follow guide instructions at all times
- Travel insurance is highly recommended
- Age restrictions apply to some adventure tours
Payment Policy
- 50% deposit required to confirm booking
- Full payment due 7 days before tour date
- Multiple payment methods accepted
- Currency exchange rates applied on booking date
- Group discounts available for 10+ participants